Mikado Hotel Guest Policies
To maintain high quality of service and safety for all our guests, we require that you comply with the following policies.
Check-In and Check-Out: Check-in: 3:00 p.m. Check-out: 12:00 p.m. Proof of identification and a valid credit card must be presented at check-in. Special Requests are subject to availability and additional charges may apply.
Credit Card Policy: Credit and Debit cards will be preauthorized at check-in for the total room charges and tax, plus a $100 deposit for incidentals which will be released on the day of check-out, provided that there are no incidental charges or additional fees for non-compliance of our policies. Based upon your bank or financial institution, it may take 3-10 business days or longer after departure to be released and the hotel will not be responsible for any resulting fee or charges.
Payment Policy: We accept all major credit cards but gift and prepaid cards are not accepted. We accept cash upon departure.
Non-Smoking Hotel: Smoking is not allowed in any of our rooms, balconies and courtyard area. This includes tobacco, candles or incense, marijuana or any other drugs. A $250 cleaning fee will be charged to any guest who violates the smoking policy.
Pet Policy: Pets are not allowed in our rooms or on our property. A $250 cleaning fee will be charged to any guest who violates the no pet policy. Service animals are exempt from this policy.
Comfort Stay: To ensure comfortable and enjoyable stay of our guests, we ask you to be respectful and limit excessive noise between the hours of 9:00PM to 7:00AM. If a disturbance is created, as a result of a party or noise from a guest room, all guests in the room will be asked to leave the hotel, without a refund.
Early Check-in Policy: Just ask at the Front Desk and we’ll do our best to find you a room that’s ready. There’s no guarantee, it depends on the last guests and our housekeeping’s schedule however, we’ll be happy to hang on to your luggage in the meantime.
Late Check-out Policy: For any late check-out request, please inform the Front Desk in the morning of the departure date and we’ll do our best to keep the room available for you at no charge. For late check-out after 3pm, a full night’s room rate and tax will be charged.